This Privacy Policy describes how Poirtry™, operated by Beijing Duoxin Technology Co., Ltd., may collect, use, disclose and otherwise process personal information when customers visit our website, place an order, contact customer support or otherwise interact with our services.

Information We May Collect

• Name and contact information.
• Billing and shipping information.
• Order and transaction information.
• Customer-support communications.
• Device, browser, IP address and website usage information.
• Information voluntarily provided through the website.

How We May Use Information

• Process and fulfill customer orders.
• Provide shipping and tracking information.
• Respond to customer-support requests.
• Process eligible returns and refunds.
• Operate, secure and improve our website.
• Help identify fraudulent or unauthorized transactions.
• Meet applicable legal and recordkeeping obligations.
• Provide marketing communications where permitted.

Cookies & Similar Technologies

Our website and applicable service providers may use cookies and similar technologies for essential functionality, preferences, security, analytics and other permitted purposes.

Service Providers

Information may be shared with service providers where reasonably necessary to operate the store, including providers supporting payment processing, website functionality, order fulfillment, delivery, analytics, customer support and fraud prevention.

Legal Disclosures

Information may be disclosed where required by applicable law, legal process, or where reasonably necessary to protect customers, security, our services or legitimate rights.

Data Retention

Personal information may be retained for as long as reasonably necessary for order administration, customer support, recordkeeping, fraud prevention, dispute resolution and applicable legal requirements.

Your Privacy Rights

Depending on your location, applicable law may provide rights concerning access, correction, deletion or certain processing of personal information. Such rights may be subject to legal exceptions and reasonable identity verification.

Privacy requests may be submitted to service@poirtry.com.

International Processing

Because we operate an online business and may use service providers in multiple jurisdictions, information may be processed outside your country or region, subject to applicable requirements.

Children's Privacy

Our store is not intended to knowingly collect children's personal information in violation of applicable law. If you believe such information has been provided improperly, please contact us.

Contact

Last Updated: October 7, 2026